Great Web Company
IT Support
By taking a pro-active approach to the IT support of our customers networks, we work to ensure uninterrupted operations:-
- We actively monitor your server's health to ensure that problems are detected and resolved quickly, thus preventing a minor issue from becoming a major service outage.
- We ensure that all operating system patches and third party security upgrades are performed to prevent exposure to security vulnerabilities.
- We monitor system backups to ensure your critical data is available for restore in the event of inadvertent file deletion or a catastrophic system failure.
- We ensure anti-virus, anti-threat and anti-spam software is in place and constantly up to date.
- We identify and advise on capacity planning issues to allow for the continued seamless growth of your company.
- We work out-of-hours, to ensure that normal operations are not impacted by any maintenance or IT support work that we do.